Adaptive bug intake
Turn “it’s broken” into a brief your engineers can act on.
Send one link. Repro interviews the reporter with follow-up questions tailored to what’s missing, then hands you a reproduction-ready engineering brief — steps, environment, expected vs. actual, severity clues, and evidence, with anything unclear flagged explicitly.
A reporter types
“checkout is broken”
Repro produces
- · 4 reproduction steps
- · Environment: Chrome · Desktop · macOS
- · Expected vs. actual behavior
- · Severity: Critical — blocks completely, always
- · 1 missing-information flag
How it works
Create a named intake link
One link per surface — “Checkout bugs”, “Mobile app”, whatever fits how you triage.
Send it to whoever hit the bug
No account, no app to install. They describe the problem in their own words.
Repro adaptively fills the gaps
It only asks what's missing — environment, exact steps, expected vs. actual, severity clues, evidence.
You get a reproduction-ready brief
Saved to your dashboard instantly, with explicit flags for anything still unknown.
See it in action
The same vague complaint from the hero, expanded into a full brief.
Illustrative only — this is what a submitted report turns into, not a real report.
Reported
Checkout is broken
Original complaint
“checkout is broken”
Environment
Desktop · macOS · Chrome
Chrome, Desktop, macOS — Chrome 128 on a work laptop
Severity clues
- · Reporter says it "blocks completely" — no workaround available.
- · Happens "every time" — fully reproducible.
- · Reporter added: "This is losing us sales every day."
Reproduction steps
- 01Added 2 items to cart.
- 02Clicked "Proceed to checkout".
- 03Entered card details.
- 04Clicked "Pay now".
Expected behavior
The payment should process and show an order confirmation.
Actual behavior
Nothing happens — the button just spins forever.
Evidence
No evidence attached.
Missing information
- ⚑ No evidence attached (screenshot, recording, or log).
Full interview transcript
What's going wrong?
checkout is broken
Where were you when this happened?
Chrome, Desktop, macOS — Chrome 128 on a work laptop
Walk us through exactly what you did.
Added 2 items to cart. Clicked "Proceed to checkout". Entered card details. Clicked "Pay now".
What did you expect versus what actually happened?
Expected: The payment should process and show an order confirmation. | Actual: Nothing happens — the button just spins forever.
How often does it happen, and how badly does it block you?
Always — Blocks completely — This is losing us sales every day.
Any screenshot, recording, or error message to share?
(no evidence provided)
Anything else we should know?
Started right after yesterday's deploy.